How to Add/Manage Pharmacy Users

Getting Started

1. Navigate to the OneScan website and log in to your account.
   
   
2. In the top right corner, click on "My OneScan Account".
   
   
3. From the drop-down menu, select "User Management".
   
   
4. You will be directed to a page where you can add new users or edit existing ones.
   
   
5. After making any changes to the users list, make sure to click "Save"
   
   

Add a New User

1. Click the “Add a new user” button.
   
   
2. Enter the user’s first and last name.
   
   
3. Choose the appropriate permissions for the user:
   • Full Permission – Grants visibility to orders for all locations in your company; can add/edit/delete suppliers, locations, and users in your company.
     
     
   • Restricted Permission – Limits visibility to orders for the specific location the user is assigned to; can not add/edit/delete suppliers, locations, and users in your company.
     
     

4. Enter the user’s email address.
   
   
5. Select the default page for the user. This may vary based on the user’s workflow and can be left blank if not applicable.
   
   
6. The Entity field will be automatically populated based on your account.
   
   
7. Choose the location the user should be assigned to.
   
   
8. If the user needs to scan controlled items, ensure the "Scan in Orders with Controlled Substances" option is toggled on. This setting can be adjusted at any time. 
9. Click Save once all fields have been completed.
   • The user will receive an email to set their account password.
     
     
   • If the email isn’t received after a few minutes, verify the email address and click Resend Link next to the user in the User Management screen.
     
     
   • If issues persist, please submit a support ticket via our Support Portal.
     
     

10. Once the user sets their password, they will be able to log in to their new OneScan account.
    
    

Edit User information

1. Locate the user you wish to edit and click the “Edit” button under the “Action” column.
   
   
2. Make the necessary changes to the user’s details.
   
   
3. Click Save to confirm your changes or Cancel to discard them.
   
   

Delete Users

1. Find the user you want to delete and click the “Delete” button under the “Action” column.
   
   
2. A confirmation prompt will appear. Click Ok to confirm deletion or Cancel to stop the process.
   
   
3. If a user is deleted by mistake, you can easily re-add them by following the “Add a New User” steps outlined above.